Privacy Policy

Updated in: November, 2023

Who we are

Creative Formulas is a platform controlled by the Brazilian company FJL Perfumery Services LTDA, hereinafter referred to as FJL, which provides easy access to professional, high-quality perfume formulas, as well as a wide range of bases and accords, allowing you to explore and create truly exceptional compositions. FJL goal is to provide a platform where perfumers could find the formulas they seek, with the confidence that they are acquiring products of excellence.

This Privacy Policy aims to explain our data processing activities, indicating the information we collect and process to provide our services and how this data affects you.

In all the data processing activities listed in this Privacy Policy, FJL places herself as Data Controller and therefore is responsible for making the relevant decisions regarding the data processing activities.

What personal data we collect and why we collect it

Customer’s Reviews

When visitors leave reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Registration

When you register on our site we collect your name, e-mail address and login information. We use this data to create an account associated with your identity on our platform, thus enabling you to place orders and leave comments in the different sections of the site.

Orders

When you place an order on our site we need to collect your billing details such as address, zip code and telephone number, as well as your payment details, the number and expiry date of your credit or debit card, or your pix key if you are in Brazil, so that we can correctly process your order and receive payment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

If you visit our site, we may collect data about your browsing to generate performance metrics for our platform, such as the most visited areas of the site or the most clicked products. This information is analyzed by partner companies, such as Google Analytics and Jetpack by Automattic.

Who we share your data with

To enable us to provide our services properly, we may share your personal data with other Data Controllers, such as:

  1. Partner companies and suppliers, such as those who provide the infrastructure of our platform or assist us in processing payments for orders;
  2. Authorities, government entities or other institutional third parties, for the protection of Creative Formulas’ interests in any type of conflict, including lawsuits and administrative proceedings;
  3. Administrative authorities that have legal competence by court order or request;

How long we retain your data

We at Creative Formulas will keep your data only for the period necessary to fulfil the purposes specified in this Privacy Policy. In addition, data may be stored for periods of time:

  1. Necessary for any contractual negotiation;
  2. Necessary for the fulfilment of any legal or regulatory obligation;
  3. Or if there is another fair reason for storing it.

When the data we collect is no longer necessary, we will securely delete it or anonymize it so that it cannot be linked or traced back to you.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are in Brazil, you can also request:

  1. correction of your incomplete, inaccurate or outdated data;
  2. the portability of your data stored in our systems;
  3. anonymisation, blocking or deletion if you consider that the data we are processing is unnecessary, excessive or processed in breach of the provisions of the Brazilian General Data Protection Law.
  4. information on the sharing of data that we carry out;
  5. information on the possibility of not giving consent and the consequences of not doing so, as well as revoking your consent at any time.

All requests will be processed free of charge and will be subject to a prior assessment of your identity and the feasibility of fulfilment, to comply with any legal obligations that may prevent the full fulfilment of requests from rightful data subjects.

You can exercise your rights at any time by sending a request to the “Contact me” tab.

Policy Update

We may change or update our Privacy Policy at any time. Whenever this Policy is changed, we will indicate the date of the updated version at the top of this document. Please check our Privacy Policy periodically.